Refund policy for:
The Mindfulness Based Stress Reduction program
Fees will be refunded (less $50) if you withdraw 48 hours or more before the first class. If you have had your pre-course interview with Kate Skilbeck you will be refunded less ($80). Fees will be refunded less 20% of the course fee if you withdraw the day before the first class or after session 2 and before session 3 (if you decide the course is not for you). After this class, fees are not refundable.
If you are booked into a course and wish to transfer before the course start date, we require 48 hours notice or more to transfer to another course. If you have received your pre-course interview, there will be a $50 transfer fee.
I do not offer transfers to a subsequent course once the course has started. If you wish to withdraw from your current course part way through, you will be offered a 50% discount off the full course fee for the following term.
All other programs
When you cancel your attendance to a half-day or full-day workshops 48 hours or more before the event you will receive a full refund. Fees will be refunded less 20% of the course fee if you withdraw with less than 48 hours notice.
Cancellation of courses
Note: All of the courses I teach are contingent on minimum enrolment. In the event that the course is cancelled, you’ll receive a full refund. I will contact you prior to the start of the course if it is cancelled due to insufficient enrolment. Otherwise assume the class is going forward.
Covid-19
If you are unable to attend the MBSR course due to having COVID or the need to self-isolate, then you will have the choice to receive a refund minus $100, or transfer to another future course. If you are withdrawing from a half-day or full-day due to COVID, giving less than 24 hours notice, you will receive a refund minus $50, or be given the full amount in credit to attend another future event.
Privacy
I value highly the strong relationships I have with the community. The use of data collection technology is being handled with full and proper respect for the privacy of her participants. The data I collect is handled sensitively, securely and with proper regard to personal privacy. I will not release your details, including your email address, to any other party. I fully supports the ‘National Privacy Principles for the Fair Handling of Personal Information’ launched in February 1998. More information on privacy legislation is available from the Federal Privacy Commissioner at www.privacy.gov.au